What are your rights?

You have the right to:

  • Receive high quality care in a safe, comfortable setting.
  • Be treated fairly and with respect, regardless of your age, gender, sexual preference, religion and culture.
  • Have clear information about your services, treatment options and costs and be included in decisions and choices about your care.
  • Receive treatment that meets your health care needs.
  • Have your privacy, dignity and personal safety respected.
  • Give a compliment or make a complaint. Your concerns or complaints will be taken seriously.


What are your responsibilities?

To help us give you the best possible care, please:

  • Tell us about your symptoms, difficulties, impairments, illnesses, and other health related matters
  • Tell us about any religious or cultural requirements.
  • Treat everyone that you meet at Spectrum Speech Pathology with care and respect.
  • Tell us if you are unable to attend your appointment as per our Cancellations Policy, signed by you in your initial paperwork. A fee will be charged for clients who fail to notify and attend within our Cancellation Policy.

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